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Technology

Nonprofit Starts Software Company

November 11, 2012 | Read Time: 1 minute

Developing a software system to track client information helped the Family Service Agency of San Francisco improve its financial management and cut the amount of time its employees spend on paperwork, freeing up more time to focus on the people they serve.

Now the charity has started a business to make that software available to other nonprofits.

Without an electronic system, keeping track of the rules associated with complex government programs, like Medicaid, is a nightmare, says Bob Bennett, chief executive of the new company, Circe Software. Problems with documentation, he says, can lead to reimbursements being denied.

“Now we get e-mails when things are due,” he says. “We actually have a dashboard that will tell us when anything is past due, so we can follow up on it right away.”

Circe is available for a $5,000 set-up fee, which the company is waiving until the end of the year, plus $240 a year per person. The system is built on the Salesforce Force.com platform.


For more information: Go to circesoftware.com.

About the Author

Features Editor

Nicole Wallace is features editor of the Chronicle of Philanthropy. She has written about innovation in the nonprofit world, charities’ use of data to improve their work and to boost fundraising, advanced technologies for social good, and hybrid efforts at the intersection of the nonprofit and for-profit sectors, such as social enterprise and impact investing.Nicole spearheaded the Chronicle’s coverage of Hurricane Katrina recovery efforts on the Gulf Coast and reported from India on the role of philanthropy in rebuilding after the South Asian tsunami. She started at the Chronicle in 1996 as an editorial assistant compiling The Nonprofit Handbook.Before joining the Chronicle, Nicole worked at the Association of Farmworker Opportunity Programs and served in the inaugural class of the AmeriCorps National Civilian Community Corps.A native of Columbia, Pa., she holds a bachelor’s degree in foreign service from Georgetown University.