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Technology

States Share Services Application

October 29, 2009 | Read Time: 1 minute

One-e-App — short for “one electronic application” — is a Web-based system that allows people in four states to find out whether they are eligible and then apply for a variety of public-health and social-service programs, such as Medicaid, food stamps, and the State Children’s Health Insurance Program.

Since 2006, the system has screened more than 2.8 million people for eligibility and generated more than 3.6 million applications for assistance in Arizona, California, Indiana, and Maryland.

One-e-App was designed to help people find out the full range of benefits for which they qualify and to make it easier to apply, says Claudia Page, codirector of the Center to Promote HealthCare Access, the Oakland, Calif., nonprofit organization that manages the system.

Without the technology, she says, people applying for assistance have to go from agency to agency to apply, often using public transportation and with children in tow.

“When they get to that next location, they’re usually completing a new set of paper forms, providing upwards of 90 to 95 percent of the same information that they put on the paper forms at the last place,” says Ms. Page.


The system can be used by individuals applying for assistance themselves, or by employees at social-service groups, clinics, or schools who are helping clients apply for benefits.

The Center to Promote HealthCare Access is experimenting with new ways to make the system available, such as placing kiosks at locations in the Los Angeles Unified School District.

For more information: Go to http://www.oneeapp.org.

About the Authors

Features Editor

Nicole Wallace is features editor of the Chronicle of Philanthropy. She has written about innovation in the nonprofit world, charities’ use of data to improve their work and to boost fundraising, advanced technologies for social good, and hybrid efforts at the intersection of the nonprofit and for-profit sectors, such as social enterprise and impact investing.Nicole spearheaded the Chronicle’s coverage of Hurricane Katrina recovery efforts on the Gulf Coast and reported from India on the role of philanthropy in rebuilding after the South Asian tsunami. She started at the Chronicle in 1996 as an editorial assistant compiling The Nonprofit Handbook.Before joining the Chronicle, Nicole worked at the Association of Farmworker Opportunity Programs and served in the inaugural class of the AmeriCorps National Civilian Community Corps.A native of Columbia, Pa., she holds a bachelor’s degree in foreign service from Georgetown University.

Contributor

Nicole Wallace is features editor of the Chronicle of Philanthropy. She has written about innovation in the nonprofit world, charities’ use of data to improve their work and to boost fundraising, advanced technologies for social good, and hybrid efforts at the intersection of the nonprofit and for-profit sectors, such as social enterprise and impact investing.Nicole spearheaded the Chronicle’s coverage of Hurricane Katrina recovery efforts on the Gulf Coast and reported from India on the role of philanthropy in rebuilding after the South Asian tsunami. She started at the Chronicle in 1996 as an editorial assistant compiling The Nonprofit Handbook.Before joining the Chronicle, Nicole worked at the Association of Farmworker Opportunity Programs and served in the inaugural class of the AmeriCorps National Civilian Community Corps.A native of Columbia, Pa., she holds a bachelor’s degree in foreign service from Georgetown University.