March 7, 2002 | Read Time: 1 minute
Conducting a Successful Development Services Program
by Kent E. Dove, Vicky L. Martin, Kathy K. Wilson, Mary M. Bonk, and Sarah C. Beggs
Conducting a Successful Development Services Program is a guide to the process of planning, implementing, and managing the behind-the-scenes aspects of a fund-raising operation, such as identifying prospective donors and storing information on transactions made by donors. Although the roots of development services are deep, the concepts and functions have only fully emerged in the last 25 years, the authors say. The need for such services has increased, they add, along with increased fund-raising competition, a growing body of regulations requiring continuing attention, and growth in specialized areas of fund raising, such as annual gifts, major gifts, and planned gifts.
This book’s first few chapters introduce the technologies that charities use to manage their fund-raising operations, describe information systems, and assess the advantages and disadvantages that information technologies can create for fund raising. The second part of the book is a resource section that provides sample financial report forms, research orientation materials, sample codes of ethics, and templates to use to make gift agreements with donors.
Publisher: Jossey-Bass, 989 Market Street, San Francisco, Calif. 94103-1741; (415) 433-1740 or (800) 956-7739; fax (415) 433-0499 or (800) 605-2665; http://www.josseybass.com; 620 pages; $50; I.S.B.N. 0-7879-5624-4.
