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What Drives Nonprofit Employees

October 10, 2002 | Read Time: 4 minutes

Reasons for Taking Their Jobs
Note: Respondents were asked to choose which of two motivations was more important.
Nonprofit organizations For-profit organizations Federal government
Job security 34% 71% 65%
Helping the public 60% 20% 32%
Don’t know/refused to answer 6% 9% 3%
Salary and benefits 34% 72% 69%
Chance to make a difference 61% 22% 27%
Don’t know/refused to answer 5% 5% 4%
Doing something worthwhile 65% 28% 37%
Having a secure paycheck 30% 68% 59%
Don’t know/refused to answer 5% 5% 4%
Pride in the organization 52% 36% 29%
Job security 39% 57% 66%
Don’t know/refused to answer 9% 7% 4%
Job Satisfaction
Nonprofit organizations For-profit organizations Federal government
How satisfied are you with your job overall?
Very satisfied 58% 44% 49%
Somewhat satisfied 37% 46% 40%
Not too satisfied 4% 7% 7%
Not satisfied at all 1% 4% 3%
Don’t know/refused to answer 0% 0% 0%
How satisfied are you with your salary?
Very satisfied 24% 29% 35%
Somewhat satisfied 53% 50% 52%
Not too satisfied 16% 12% 7%
Not satisfied at all 7% 9% 5%
Don’t know/refused to answer 0% 1% 0%
How satisfied are you with your job security?
Very satisfied 61% 51% 66%
Somewhat satisfied 32% 37% 28%
Not too satisfied 4% 6% 3%
Not satisfied at all 3% 5% 2%
Don’t know/refused to answer 0% 1% 0%
How satisfied are you with your job benefits?
Very satisfied 50% 46% 66%
Somewhat satisfied 33% 31% 28%
Not too satisfied 8% 11% 3%
Not satisfied at all 7% 11% 2%
Don’t know/refused to answer 2% 1% 0%
Attitudes About Co-Workers
Nonprofit organizations For-profit organizations Federal government
To what extent are your co-workers competitive with each other?
Great extent 11% 24% 23%
Somewhat 33% 37% 44%
Not too much 30% 22% 21%
Not at all 21% 13% 11%
Don’t know/refused to answer 5% 4% 2%
To what extent are your co-workers open to new ideas?
Great extent 46% 36% 33%
Somewhat 43% 48% 49%
Not too much 8% 11% 12%
Not at all 1% 4% 5%
Don’t know/refused to answer 1% 2% 0%
To what extent are your co-workers willing to help other employees learn new skills?
Great extent 67% 51% 52%
Somewhat 26% 33% 36%
Not too much 4% 10% 8%
Not at all 1% 3% 4%
Don’t know/refused to answer 1% 3% 0%
To what extent are your co-workers concerned about achieving your organization’s mission?
Great extent 72% 56% 63%
Somewhat 23% 31% 28%
Not too much 3% 8% 5%
Not at all 1% 3% 3%
Don’t know/refused to answer 1% 2% 1%
Competency of Managers and Co-Workers
Nonprofit organizations For-profit organizations Federal government
How competent are the senior people who run your organization?%
Very competent n/a 52% 37%
Somewhat competent n/a 37% 46%
Not too competent n/a 6% 13%
Not competent at all n/a 3% 4%
Don’t know/refused to answer n/a 2% 0%
How competent is the board of your organization?
Very competent 47% n/a n/a
Somewhat competent 40% n/a n/a
Not too competent 8% n/a n/a
Not competent at all 2% n/a n/a
Don’t know/refused to answer 3% n/a n/a
How competent is the executive director of your organization?
Very competent 59% n/a n/a
Somewhat competent 31% n/a n/a
Not too competent 4% n/a n/a
Not competent at all 2% n/a n/a
Don’t know/refused to answer 5% n/a n/a
How competent are the middle-level employees at your organization?
Very competent 45% 37% 40%
Somewhat competent 46% 51% 52%
Not too competent 5% 5% 4%
Not competent at all 1% 2% 2%
Don’t know/refused to answer 2% 5% 3%
How competent are the lower-level employees at your organization?
Very competent 34% 25% 29%
Somewhat competent 54% 53% 56%
Not too competent 7% 11% 8%
Not competent at all 1% 4% 3%
Don’t know/refused to answer 4% 7% 3%
Resources and Training
Nonprofit organizations For-profit organizations Federal government
To what extent does your organization have the information it needs?
Always 40% 51% 40%
Often 39% 28% 34%
Sometimes 18% 17% 22%
Rarely 2% 3% 3%
Don’t know/refused to answer 1% 0% 0%
To what extent does your organization have the technological equipment it needs?
Always 37% 45% 36%
Often 34% 31% 34%
Sometimes 24% 19% 24%
Rarely 4% 5% 6%
Don’t know/refused to answer 1% 0% 0%
To what extent does your organization have enough employees?
Always 21% 28% 15%
Often 35% 33% 25%
Sometimes 32% 28% 34%
Rarely 11% 11% 25%
Don’t know/refused to answer 1% 0% 1%
To what extent does your organization have access to the training it needs?
Always 32% 40% 30%
Often 36% 28% 30%
Sometimes 25% 22% 29%
Rarely 6% 9% 11%
Don’t know/refused to answer 1% 1% 0%
Overall Perceptions of Non-profit Organizations
Nonprofit organizations For-profit organizations Federal government
How good a job does your organization do running its programs and services?
Very good 56% 44% 41%
Somewhat good 39% 47% 48%
Not too good 3% 6% 9%
Not good at all 1% 1% 2%
Don’t know/refused to answer 1% 2% 1%
How good a job does your organization do helping people?
Very good 73% 51% 51%
Somewhat good 24% 38% 38%
Not too good 2% 6% 8%
Not good at all 1% 3% 3%
Don’t know/refused to answer 1% 2% 1%
How good a job does your organization do being fair in its decisions?
Very good 45% 36% 29%
Somewhat good 47% 51% 55%
Not too good 6% 9% 13%
Not good at all 1% 2% 3%
Don’t know/refused to answer 1% 1% 1%
How good a job does your organization do spending its money wisely?
Very good 44% 36% 22%
Somewhat good 38% 41% 43%
Not too good 11% 13% 22%
Not good at all 4% 6% 11%
Don’t know/refused to answer 2% 4% 2%
n/a Not applicable.
SOURCE: Brookings Institution and Priceton Survey Research Associates


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About the Author

Contributor

Heather Joslyn spent nearly two decades covering fundraising and other nonprofit issues at the Chronicle of Philanthropy, beginning in 2001. Previously, she was an editor at Baltimore City Paper. Heather is a graduate of Syracuse University’s S.I. Newhouse School of Public Communications and lives in Baltimore.