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Nat Kendall-Taylor

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Nat Kendall-Taylor is CEO of the FrameWorks Institute.

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How to Keep Messaging on Track When Every Day Is a Crisis

Nonprofits need to maintain long-term goals while battling short-term emergencies. This communications survival guide can help.

To Achieve Lasting Policy Change for Kids, Advocates Need to Choose Their Words Carefully

To Achieve Lasting Policy Change for Kids, Advocates Need to Choose Their Words Carefully

The messages nonprofits and foundations use to describe the problems facing children — and the proposed solutions — may be pushing people away and making it harder to take advantage of opportunities to achieve long-sought improvements.

A Challenge to Philanthropy: Find a New Way to Talk About Care Giving

A Challenge to Philanthropy: Find a New Way to Talk About Care Giving

Nonprofits and foundations are rallying to help educators, health workers, and others who support the young, the old, and people with disabilities. But policy changes will come up short unless we stop using a phrase that suggests caring is a natural skill, not a career choice.

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Most of What We Think Works to Change People’s Behavior Doesn’t. Here’s What Does.

Social science can help determine what ideas move people to act or summon their support. Messages we just think will work often don’t ­— and they can send people running in the opposite direction.