March 25, 2010 | Read Time: 1 minute
Building a Performance Measurement System: Using Data to Accelerate Social Impact
by Andrew Wolk, Anand Dholakia, and Kelley Kreitz
This guide shows nonprofit organizations how to use data to further their programs and missions. It instructs charities in determining what to measure and how to create their own dashboards, a selection of indicators that are tracked to evaluate activities and operations, such as revenue, and how to involve managers, staff, and board members in performance measurement. The authors, all consultants at Root Cause, a nonprofit organization that conducts research on social enterprise, include appendices on dashboard templates and performance audits.
Publisher: Root Cause, 675 Massachusetts Avenue, Ninth Floor, Cambridge, Mass. 02139; (617) 492-2300; info@rootcause.org; http://www.rootcause.org; $19.95; ISBN 0-615-31022-2.
