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A Guide to Improving Technology at Charities

June 15, 2006 | Read Time: 1 minute

Nonprofit Essentials: Managing Technology
by Jeannette Woodward

“Technology in nonprofits is most useful when it frees both human hands and human imagination,” writes Jeannette Woodward, library director of the Fremont County Library System, in Lander, Wyo.

This book outlines the steps necessary to improve technology at small, mid-sized, and big organizations and how to make the best use of computer applications and of staff members who specialize in technology.

Ms. Woodward guides charity managers through the basic steps in designing a technology plan. With chapters on how to select a Webmaster to design and maintain a Web site and when to hire a consultant or other outside contractor for technical help, the author helps nonprofit groups determine whether they need outside technical support or if they can take on large technological projects on their own.

One section pertains to the proper training of volunteers and staff members to ensure that they fully understand and can use the computer programs on which the organization relies. Ms. Woodward emphasizes how important it is that people who specialize in technology and those who do not speak the same nomenclature be flexible regarding the other group’s needs.


She recommends starting a technology-mentoring program for new employees or volunteers to help avoid communication problems.

“Without a close association with at least one other staff member or experienced volunteer, new arrivals are likely to remain outsiders, lacking the knowledge base and personal involvement to make informed decisions,” she warns.

Publisher: John Wiley & Sons, 111 River Street, Hoboken, N.J. 07030; (201) 748-6000; fax (201) 748-6088; http://www.wiley.com; 288 pages; $35; ISBN 0-471-73838-7.

About the Author

Senior Editor, Solutions

M.J. Prest is senior editor for solutions at the Chronicle of Philanthropy, where she highlights how nonprofit leaders navigate and overcome major challenges. She has covered stories on big gifts, grant making, and executive moves for the Chronicle since 2004. Her work has also appeared in the Washington Post, Slate.com, and the Huffington Post, and she wrote the young-adult novel Immersion. M.J. graduated from Williams College and after living in many different places, she settled in New England with her husband, two kids, and two rescue dogs.