A Guide to Improving Technology at Charities
June 15, 2006 | Read Time: 1 minute
Nonprofit Essentials: Managing Technology
by Jeannette Woodward
“Technology in nonprofits is most useful when it frees both human hands and human imagination,” writes Jeannette Woodward, library director of the Fremont County Library System, in Lander, Wyo.
This book outlines the steps necessary to improve technology at small, mid-sized, and big organizations and how to make the best use of computer applications and of staff members who specialize in technology.
Ms. Woodward guides charity managers through the basic steps in designing a technology plan. With chapters on how to select a Webmaster to design and maintain a Web site and when to hire a consultant or other outside contractor for technical help, the author helps nonprofit groups determine whether they need outside technical support or if they can take on large technological projects on their own.
One section pertains to the proper training of volunteers and staff members to ensure that they fully understand and can use the computer programs on which the organization relies. Ms. Woodward emphasizes how important it is that people who specialize in technology and those who do not speak the same nomenclature be flexible regarding the other group’s needs.
She recommends starting a technology-mentoring program for new employees or volunteers to help avoid communication problems.
“Without a close association with at least one other staff member or experienced volunteer, new arrivals are likely to remain outsiders, lacking the knowledge base and personal involvement to make informed decisions,” she warns.
Publisher: John Wiley & Sons, 111 River Street, Hoboken, N.J. 07030; (201) 748-6000; fax (201) 748-6088; http://www.wiley.com; 288 pages; $35; ISBN 0-471-73838-7.