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How to Improve Your Organization’s Newsletters

April 6, 2006 | Read Time: 1 minute

The Mercifully Brief Real World Guide to Raising More Money With Newsletters Than You Ever Thought Possible
by Tom Ahern

Newsletters are an important, regular mode of communication with an organization’s supporters, but many are written poorly and lack the information donors want most, says Tom Ahern, a communications consultant for nonprofit organizations.

Donors are chiefly interested in reading about a group’s accomplishments, efficiency, plans for the future, and an acknowledgment of donors who have made a difference, he writes. It is therefore critical for newsletters to be designed to emphasize that kind of information.

The most common problems can be boiled down to Mr. Ahern’s “seven fatal flaws,” including an impersonal tone, misleading headlines, and excessive reliance on statistics.

He also urges newsletter writers to do all they can to show why a donor’s gifts make a difference. “Despite all the lip service paid to the importance of thanking donors, surprisingly few charities express much gratitude,” he writes. “Thank your donors conspicuously and you will stand out.”


Publisher: Emerson & Church, P.O. Box 338, Medfield, Mass. 02052; (508) 359-0019; fax (508) 359-2703; http://www.emersonandchurch.com; 128 pages; $24.95; ISBN 1-889102-07-5.

About the Author

Senior Editor, Solutions

M.J. Prest is senior editor for solutions at the Chronicle of Philanthropy, where she highlights how nonprofit leaders navigate and overcome major challenges. She has covered stories on big gifts, grant making, and executive moves for the Chronicle since 2004. Her work has also appeared in the Washington Post, Slate.com, and the Huffington Post, and she wrote the young-adult novel Immersion. M.J. graduated from Williams College and after living in many different places, she settled in New England with her husband, two kids, and two rescue dogs.