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Nonprofits Must Guard Against Imposters

March 23, 2014 | Read Time: 1 minute

Very few nonprofits are active on emerging social networks like Instagram, Snapchat, Tumblr, Vine, and WhatsApp, but that doesn’t mean organizations can ignore the platforms, Lauren Girardin, a communications consultant, told participants at the Nonprofit Technology Conference this month in Washington. The meeting was organized by the Nonprofit Technology Network.

At the very least, charities should sign up for the services to keep other people from taking their names and impersonating the organizations on the sites, Ms. Girardin advised.

“This will give you an opportunity to really get control, which means that you will not have to spend time later dealing with squatters,” she said.

Ms. Girardin recommended two sites, NameChk.com and KnowEm.com, that let people search whether a particular name has been taken on dozens of social networks.

When a nonprofit signs up for a social network, she said, it should post the group’s logo to the profile page and add links to websites and social networks where the organization is active: “Direct them to the channels you do use.”


Ms. Girardin drew knowing laughter from the audience when she said people should use an organizational email address, rather than an individual address, to sign up for the platforms, in case the staff member or volunteer leaves and the organization later decides to focus more attention on the social network.

About the Authors

Features Editor

Nicole Wallace is features editor of the Chronicle of Philanthropy. She has written about innovation in the nonprofit world, charities’ use of data to improve their work and to boost fundraising, advanced technologies for social good, and hybrid efforts at the intersection of the nonprofit and for-profit sectors, such as social enterprise and impact investing.Nicole spearheaded the Chronicle’s coverage of Hurricane Katrina recovery efforts on the Gulf Coast and reported from India on the role of philanthropy in rebuilding after the South Asian tsunami. She started at the Chronicle in 1996 as an editorial assistant compiling The Nonprofit Handbook.Before joining the Chronicle, Nicole worked at the Association of Farmworker Opportunity Programs and served in the inaugural class of the AmeriCorps National Civilian Community Corps.A native of Columbia, Pa., she holds a bachelor’s degree in foreign service from Georgetown University.

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