What Drives Nonprofit Employees
October 10, 2002 | Read Time: 4 minutes
| Reasons for Taking Their Jobs | |||
| Note: Respondents were asked to choose which of two motivations was more important. | |||
| Nonprofit organizations | For-profit organizations | Federal government | |
| Job security | 34% | 71% | 65% |
| Helping the public | 60% | 20% | 32% |
| Don’t know/refused to answer | 6% | 9% | 3% |
| Salary and benefits | 34% | 72% | 69% |
| Chance to make a difference | 61% | 22% | 27% |
| Don’t know/refused to answer | 5% | 5% | 4% |
| Doing something worthwhile | 65% | 28% | 37% |
| Having a secure paycheck | 30% | 68% | 59% |
| Don’t know/refused to answer | 5% | 5% | 4% |
| Pride in the organization | 52% | 36% | 29% |
| Job security | 39% | 57% | 66% |
| Don’t know/refused to answer | 9% | 7% | 4% |
| Job Satisfaction | |||
| Nonprofit organizations | For-profit organizations | Federal government | |
| How satisfied are you with your job overall? | |||
| Very satisfied | 58% | 44% | 49% |
| Somewhat satisfied | 37% | 46% | 40% |
| Not too satisfied | 4% | 7% | 7% |
| Not satisfied at all | 1% | 4% | 3% |
| Don’t know/refused to answer | 0% | 0% | 0% |
| How satisfied are you with your salary? | |||
| Very satisfied | 24% | 29% | 35% |
| Somewhat satisfied | 53% | 50% | 52% |
| Not too satisfied | 16% | 12% | 7% |
| Not satisfied at all | 7% | 9% | 5% |
| Don’t know/refused to answer | 0% | 1% | 0% |
| How satisfied are you with your job security? | |||
| Very satisfied | 61% | 51% | 66% |
| Somewhat satisfied | 32% | 37% | 28% |
| Not too satisfied | 4% | 6% | 3% |
| Not satisfied at all | 3% | 5% | 2% |
| Don’t know/refused to answer | 0% | 1% | 0% |
| How satisfied are you with your job benefits? | |||
| Very satisfied | 50% | 46% | 66% |
| Somewhat satisfied | 33% | 31% | 28% |
| Not too satisfied | 8% | 11% | 3% |
| Not satisfied at all | 7% | 11% | 2% |
| Don’t know/refused to answer | 2% | 1% | 0% |
| Attitudes About Co-Workers | |||
| Nonprofit organizations | For-profit organizations | Federal government | |
| To what extent are your co-workers competitive with each other? | |||
| Great extent | 11% | 24% | 23% |
| Somewhat | 33% | 37% | 44% |
| Not too much | 30% | 22% | 21% |
| Not at all | 21% | 13% | 11% |
| Don’t know/refused to answer | 5% | 4% | 2% |
| To what extent are your co-workers open to new ideas? | |||
| Great extent | 46% | 36% | 33% |
| Somewhat | 43% | 48% | 49% |
| Not too much | 8% | 11% | 12% |
| Not at all | 1% | 4% | 5% |
| Don’t know/refused to answer | 1% | 2% | 0% |
| To what extent are your co-workers willing to help other employees learn new skills? | |||
| Great extent | 67% | 51% | 52% |
| Somewhat | 26% | 33% | 36% |
| Not too much | 4% | 10% | 8% |
| Not at all | 1% | 3% | 4% |
| Don’t know/refused to answer | 1% | 3% | 0% |
| To what extent are your co-workers concerned about achieving your organization’s mission? | |||
| Great extent | 72% | 56% | 63% |
| Somewhat | 23% | 31% | 28% |
| Not too much | 3% | 8% | 5% |
| Not at all | 1% | 3% | 3% |
| Don’t know/refused to answer | 1% | 2% | 1% |
| Competency of Managers and Co-Workers | |||
| Nonprofit organizations | For-profit organizations | Federal government | |
| How competent are the senior people who run your organization?% | |||
| Very competent | n/a | 52% | 37% |
| Somewhat competent | n/a | 37% | 46% |
| Not too competent | n/a | 6% | 13% |
| Not competent at all | n/a | 3% | 4% |
| Don’t know/refused to answer | n/a | 2% | 0% |
| How competent is the board of your organization? | |||
| Very competent | 47% | n/a | n/a |
| Somewhat competent | 40% | n/a | n/a |
| Not too competent | 8% | n/a | n/a |
| Not competent at all | 2% | n/a | n/a |
| Don’t know/refused to answer | 3% | n/a | n/a |
| How competent is the executive director of your organization? | |||
| Very competent | 59% | n/a | n/a |
| Somewhat competent | 31% | n/a | n/a |
| Not too competent | 4% | n/a | n/a |
| Not competent at all | 2% | n/a | n/a |
| Don’t know/refused to answer | 5% | n/a | n/a |
| How competent are the middle-level employees at your organization? | |||
| Very competent | 45% | 37% | 40% |
| Somewhat competent | 46% | 51% | 52% |
| Not too competent | 5% | 5% | 4% |
| Not competent at all | 1% | 2% | 2% |
| Don’t know/refused to answer | 2% | 5% | 3% |
| How competent are the lower-level employees at your organization? | |||
| Very competent | 34% | 25% | 29% |
| Somewhat competent | 54% | 53% | 56% |
| Not too competent | 7% | 11% | 8% |
| Not competent at all | 1% | 4% | 3% |
| Don’t know/refused to answer | 4% | 7% | 3% |
| Resources and Training | |||
| Nonprofit organizations | For-profit organizations | Federal government | |
| To what extent does your organization have the information it needs? | |||
| Always | 40% | 51% | 40% |
| Often | 39% | 28% | 34% |
| Sometimes | 18% | 17% | 22% |
| Rarely | 2% | 3% | 3% |
| Don’t know/refused to answer | 1% | 0% | 0% |
| To what extent does your organization have the technological equipment it needs? | |||
| Always | 37% | 45% | 36% |
| Often | 34% | 31% | 34% |
| Sometimes | 24% | 19% | 24% |
| Rarely | 4% | 5% | 6% |
| Don’t know/refused to answer | 1% | 0% | 0% |
| To what extent does your organization have enough employees? | |||
| Always | 21% | 28% | 15% |
| Often | 35% | 33% | 25% |
| Sometimes | 32% | 28% | 34% |
| Rarely | 11% | 11% | 25% |
| Don’t know/refused to answer | 1% | 0% | 1% |
| To what extent does your organization have access to the training it needs? | |||
| Always | 32% | 40% | 30% |
| Often | 36% | 28% | 30% |
| Sometimes | 25% | 22% | 29% |
| Rarely | 6% | 9% | 11% |
| Don’t know/refused to answer | 1% | 1% | 0% |
| Overall Perceptions of Non-profit Organizations | |||
| Nonprofit organizations | For-profit organizations | Federal government | |
| How good a job does your organization do running its programs and services? | |||
| Very good | 56% | 44% | 41% |
| Somewhat good | 39% | 47% | 48% |
| Not too good | 3% | 6% | 9% |
| Not good at all | 1% | 1% | 2% |
| Don’t know/refused to answer | 1% | 2% | 1% |
| How good a job does your organization do helping people? | |||
| Very good | 73% | 51% | 51% |
| Somewhat good | 24% | 38% | 38% |
| Not too good | 2% | 6% | 8% |
| Not good at all | 1% | 3% | 3% |
| Don’t know/refused to answer | 1% | 2% | 1% |
| How good a job does your organization do being fair in its decisions? | |||
| Very good | 45% | 36% | 29% |
| Somewhat good | 47% | 51% | 55% |
| Not too good | 6% | 9% | 13% |
| Not good at all | 1% | 2% | 3% |
| Don’t know/refused to answer | 1% | 1% | 1% |
| How good a job does your organization do spending its money wisely? | |||
| Very good | 44% | 36% | 22% |
| Somewhat good | 38% | 41% | 43% |
| Not too good | 11% | 13% | 22% |
| Not good at all | 4% | 6% | 11% |
| Don’t know/refused to answer | 2% | 4% | 2% |
| n/a Not applicable. | |||