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Fundraising

Y of N.Y. Uses Social Media to Collect Stories—and Donors

July 24, 2012 | Read Time: 1 minute

A story from the YMCA of Greater New York’s timeline project

To celebrate its 160th anniversary, the YMCA of Greater New York is offering free T-shirts to people willing to share their stories of how the Y has made a difference in their lives.

Within 48 hours of issuing the appeal by e-mail and social media, the organization received nearly 300 stories recounting childhood swimming lessons, triathlon training, exercise programs started after injuries, and long-ago summer camps.

The YMCA has organized the stories—some submitted with photographs—by decade and posted them on a digital timeline. All of the stories that are collected will also be buried in a time capsule beneath the organization’s new Coney Island branch, which is under construction and scheduled to open next spring.


From Stories to Gifts

The YMCA of Greater New York hopes to turn many of the people who share their stories into donors.

After people submit their stories, they see a screen that asks for their T-shirt size and mailing address. The next screen gives them the option of sending an e-mail to encourage their friends and relatives to share a Y story.

The organization plans to send participants a follow-up e-mail message asking them to indicate which programs they’re interested in learning more about, such as the Y’s day care and after-school programs, camping, healthy living, and substance-abuse treatment. It will then send a series of cultivation messages tailored to the participants’ interests, which will culminate in a fundraising appeal.

“All roads in philanthropy lead to the ask,” says Anne Bergquist, the organization’s vice president for communications. “The campaign is a filter to get people engaged—or re-engaged—and become more deeply involved with us.”


A story from the 2000’s

Send an e-mail to Nicole Wallace.

About the Author

Features Editor

Nicole Wallace is features editor of the Chronicle of Philanthropy. She has written about innovation in the nonprofit world, charities’ use of data to improve their work and to boost fundraising, advanced technologies for social good, and hybrid efforts at the intersection of the nonprofit and for-profit sectors, such as social enterprise and impact investing.Nicole spearheaded the Chronicle’s coverage of Hurricane Katrina recovery efforts on the Gulf Coast and reported from India on the role of philanthropy in rebuilding after the South Asian tsunami. She started at the Chronicle in 1996 as an editorial assistant compiling The Nonprofit Handbook.Before joining the Chronicle, Nicole worked at the Association of Farmworker Opportunity Programs and served in the inaugural class of the AmeriCorps National Civilian Community Corps.A native of Columbia, Pa., she holds a bachelor’s degree in foreign service from Georgetown University.