Playbooks

Strengthen Your Donor Communications and Raise More: Here’s How

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February 3, 2025 | Read Time: 2 minutes

To hit annual fundraising goals, it’s crucial to stay in touch with donors all year long, communicate in ways that feel authentic and personal, and demonstrate how giving helps make a lasting difference. Read this collection for advice and creative ideas from experts that can help you create an outreach strategy that will keep supporters close — and increase revenue.

For example, you’ll find tips for building a survey to learn more about your donors, so you can craft messages that reflect their interests and motivations. Soliciting input from supporters should help bring them closer to your cause and boost giving over time. “You have them now as more of a partner in your work as opposed to an episodic donor,” explains John Warner, former chief development and communications officer at the Marine Mammal Center in Sausalito, Calif.

Read on for more guidance on using data to categorize supporters based on shared traits or behavior, how to improve collaboration — and reduce friction — between communications and fundraising teams, ways to personalize outreach to midlevel donors, and more.

Editor’s note: Chronicle tool kits are updated on an ongoing basis as new advice becomes available.