Your Nonprofit Likely Needs a Digital Upgrade. Here’s How to Get it Done.
Direct-service nonprofits quickly moved operations online during the pandemic. But to serve clients better, they need to move beyond short-term fixes and invest in more effective and efficient tech tools and infrastructure.
By Margaret Laws and Fred Dillon
Blackbaud Now Says Some Social Security Numbers and Bank-Account Information Was Accessed in Breach
For months, the company told clients that the ransomware attack earlier this year only compromised personal information such as names, addresses, phone numbers, and giving history.
By Eden Stiffman
Senior Editor
Donor Lawsuits Following Blackbaud Hack Now Target Nonprofits, Too
The latest lawsuit against the fundraising software company also asked three nonprofits — Harvard University, Bank Street College of Education, and the Lower East Side Tenement Museum to help donors whose information appears to have been stolen in a ransomware attack.
By Eden Stiffman
Senior Editor
Donors Have Now Filed 5 Class Action Lawsuits Against Blackbaud
Donors in California, Florida, and Minnesota have filed four more class-action lawsuits against the fundraising software company Blackbaud whose backup servers were compromised during a ransomware attack identified in May.
By Eden Stiffman
Senior Editor
Blackbaud Faces Lawsuit From Donors After Data Breach
The plaintiff is calling for Blackbaud to provide free credit monitoring and financial compensation for victims.
By Eden Stiffman
Senior Editor
As Disclosures Continue, Blackbaud Breach Remains a ‘Conundrum’ for Some Nonprofits
More nonprofits are notifying their donors about the ransomware attack. Some organizations are consulting legal experts and weighing ethical concerns as they evaluate whether to disclose the breach to their supporters.
By Eden Stiffman
Senior Editor
Nonprofits Respond to Blackbaud Data Breach
A ransomware attack at fundraising technology provider Blackbaud is raising questions for a wide range of nonprofits that were affected.
By Eden Stiffman
Senior Editor
Aid Groups Embrace Low-Tech Communications to Spread the Word About Covid-19
Sometimes the most effective way to inform people about coronavirus is a loudspeaker mounted on a truck.
By Jim Rendon
Executive Editor
Humanitarian Groups Turn to Direct Giving During Pandemic
The health crisis has accelerated the trend of providing cash aid in developing countries, often through recipients’ mobile phones.
By Jim Rendon
Executive Editor
Coronavirus Exposes Gaps in Digital Voter Mobilization
As the pandemic makes person-to-person canvassing difficult, nonprofits push get-out-the-vote efforts online.
By Alex Daniels
Contributor
Blockchain-Based Donation Platform Helps Donors Secure Their Data
GiveSafely aims to build trust in online giving — especially among younger donors — and address concerns people have about misuse of their personal data and potential hacks.
By Eden Stiffman
Senior Editor
Ask an Expert: Tips for Cleaning Up a Donor Database
Create standard procedures and a data-entry guide — and make sure that future records are entered properly.
By Eden Stiffman
Senior Editor
5 Ways to Better Manage Your Donor Data
Experts share simple steps you can take to maintain your donor data well so you can boost your fundraising results over time.
By MICHAEL THEIS
Contributor
Technology has helped charities scrambling to raise money and provide services in a suddenly altered world — in ways that could last for decades.
By Alex Daniels, Maria Di Mento and Jim Rendon
Internet Regulator Blocks Sale of Dot-Org Domain to Private-Equity Firm
The decision sent up a cheer among nonprofits and their advocacy groups, which feared the sale would lead to rapidly escalating fees and the potential for censorship.
By dan.parks
Contributor
Charities Warned to Monitor Cybercrime
High-profile nonprofits often hire outside companies to identify online scams that misuse their names, but there are steps groups can take on their own to protect themselves.
By Eden Stiffman
Senior Editor