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Eman Quotah

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How Charities Handle Good – and Bad – Reviews From Nonprofit Watchdogs

IN THE TRENCHES By Eman Quotah One day about three years ago, the mail brought unexpected good news to Thomas Bailey. Mr. Bailey, executive director of Little Traverse Conservancy, a land trust in Harbor Springs, Mich., received a letter from Charity Navigator, in Mahwah, N.J., congratulating the…