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NICOLE WALLACE

Features Editor

Nicole Wallace is features editor of the Chronicle of Philanthropy. She has written about innovation in the nonprofit world, charities’ use of data to improve their work and to boost fundraising, advanced technologies for social good, and hybrid efforts at the intersection of the nonprofit and for-profit sectors, such as social enterprise and impact investing.Nicole spearheaded the Chronicle’s coverage of Hurricane Katrina recovery efforts on the Gulf Coast and reported from India on the role of philanthropy in rebuilding after the South Asian tsunami. She started at the Chronicle in 1996 as an editorial assistant compiling The Nonprofit Handbook.Before joining the Chronicle, Nicole worked at the Association of Farmworker Opportunity Programs and served in the inaugural class of the AmeriCorps National Civilian Community Corps.A native of Columbia, Pa., she holds a bachelor’s degree in foreign service from Georgetown University.

Open Communication Holds the Key to Making a Zoo’s Workers Feel Valued

Open Communication Holds the Key to Making a Zoo’s Workers Feel Valued

The St. Louis Zoo holds quarterly meetings for all employees and takes other steps to make sure managers are regularly responding to employee concerns.

At FailFaire, Speakers Muster Their Courage to Offer Candor About Mistakes

At FailFaire, Speakers Muster Their Courage to Offer Candor About Mistakes

Employees of charities say being frank about unsuccessful technology projects provides others with important lessons to help avert similar failures.

A Calif. Animal Charity Supports Its Workers’ Career Goals

A Calif. Animal Charity Supports Its Workers’ Career Goals

The Marin Humane Society encourages employees to observe work in departments outside their own, take courses, and speak at conferences, in part to open their eyes to other job options.

Haiti Text Gifts Spur More Disaster Contributions

Many donors who gave via cellphone after the earthquake made contributions after subsequent crises, according to a new survey.

5 Challenges for the Nonprofit World in 2012

5 Challenges for the Nonprofit World in 2012

The still-troubled economy looms large over charities, but simply keeping the lights on isn’t the only problem organizations face. All sorts of nonprofits are likely to struggle with challenges about performance, money, management, and competition.

Giving to Catholic Parishes Drops

Contributions fell at more than half of Catholic parishes during the economic crisis, according to a new study.

Innovation Case Studies in the Arts

ArtsFwd, a new Web site, features profiles of cultural groups that are experimenting with bold new approaches.

Helping Nonprofits Benefit From Fresh Ideas

Insight Labs, a nonprofit in Chicago, gathers outside experts to help charities think through tough questions.

Project Highlights Human Needs in Slums

Project Highlights Human Needs in Slums

Urban Survivors, a new multimedia project, seeks to highlight the urgent humanitarian crisis and medical needs of people living in slums.

Greater Openness About Finances Helps a Chicago Charity Make Plans

Greater Openness About Finances Helps a Chicago Charity Make Plans

Big Brothers Big Sisters of Metropolitan Chicago now gets its whole staff involved in budgeting and monitoring expenses.